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The Mobile Workforce Problem


NDGAI has solved the mobile workforce problem “mobileworkforceology” faced by organisations delivering services in multiple locations to client-centric requirements and who wish to provide excellent, cost-effective and consistent continuity of service, for example in the home care, cleaning, security and facility management industries.  We do this better than any other system.

Investment of over £1.5m, including a government-funded Knowledge Transfer Partnership (KTP) with Nottingham University, enabled the research and development of OptifAI, NDGAI’s revolutionary, innovative product that solves the mobileworkforceology problem.

Knowledge Transfer Partnerships (KTP) <>  help businesses in the UK to innovate and grow by linking them with an academic or research organisation and a graduate. A KTP enables a business to bring in new skills and the latest academic thinking to deliver a specific, strategic innovation project.

This prodigious team collaboration conducted cutting edge, groundbreaking research on methodologies over an eight-year period, tackling Workforce Scheduling and Routing Problems (WSRP).

Optimisation models and intelligent algorithms were developed to automatically generate schedules for a ‘mobile workforce’, i.e., workers that travel between locations to perform tasks. Homecare is an example of this type of scenario, where nurses, social workers, carers etc. visit patients in their own homes to provide health or care services. Research revealed the computational difficulty of this type of problem and laid the foundation for the models and algorithms that followed.

This joint expertise, experience and know-how ensure OptifAI delivers high-performance schedules that utilise staff more efficiently, error-free and much faster than any other system because AI never has a bad day.

OptifAI makes coordinators’ lives simpler, more pleasant, and more productive, resulting in improved business performance, business growth and increased profitability.  Equally, OptifAI supports industry and organisational compliance, ensuring businesses provide their services with the highest levels of quality, safely and effectively, as well as evidencing a well-managed business with great leadership.

OptifAI is inexpensive to implement and run and saves organisations time and money meaning service providers can accomplish much more with fewer resources, enabling expansion in line with market growth and business objectives


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