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CQC RATED OUTSTANDING SERVICE ROLLS-OUT ACROSS KENT

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Kent County Council chooses nurse-led service Hilton Nursing Partners to help support the county’s hospital patients recover in their DayTWO[D4]-95 own homes after a lengthy hospital admission rather than a residential or nursing home placement.

Called Home to Decide™, the service has been highlighted as an example of good practice by the Care Quality Commission (CQC) and is designed to avoid debilitating hospital stays through person centred daily assessment and personal care delivered by qualified and experienced nurses.

Promoting that recovery is best in patients’ own homes, the innovative service provides an assessment and personal care service in familiar and comforting surrounds whilst providing a solution to bed pressure by assisting the NHS in diverting services and budgets to other aspects of the health and social care system.

Ann Taylor, CEO of Hilton Nursing Partners says: “We are delighted to announce that our Home to Decide™ service has been commissioned by Kent County Council. Our revolutionary service ensures that patient wellbeing and recovery is at the heart of every discharge. The NHS advises that patients are to be moved out of hospital as soon as it is clinically safe to do so. It’s important to strike a balance between minimising delays and making sure not to discharge a patient before they are clinically ready. This is where we help, by assessing each patient’s readiness for discharge and supporting their recovery at home we avoid debilitating lengthy hospital stays.

The feedback and outcomes for patients has been extremely positive. One very satisfied Kent customer, Mrs H comments on her recent DayTWO[D4]-212experience of the service: “I have never been in this sort of situation before, it was comforting and encouraging to have the support.  Having returned home after a hospital admission, and feeling utterly confused, two wonderful Hilton ladies arrived and took charge. Every day it was a joy to see each and every one of them.  I found everyone really helpful and happy to help me. Thank you all for the help you gave me.”

Rated “Outstanding” by the Care Quality Commission (CQC) Hilton Nursing Partners are one the first external companies to offer rapid and cost-effective hospital discharge services. Working with the NHS and Social Care Commissioners to successfully deliver safe, timely and supportive hospital discharges, patient assessments and patient recovery programmes via nurses, therapists and nurse led personal nursing assistants Hilton Nursing Partners have a proven track record in freeing hospital beds, as well as reducing re-admissions and on-going social services support.

To learn more about how the service can help you call 0800 772 0782 or email info@hiltonnursingpartners.org.uk

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