As this crisis impacts every part of the health sector, significant vulnerabilities are being exposed. The NHS ‘digital revolution’ has long been touted as the key to futureproofing both Social Care and our health service in the face of increasing patient demand. That demand has now reached unprecedented levels and seems unlikely ever to revert to previous trends; against that background; there is an urgent requirement to move quickly to realise the opportunities which are available from digital technology. It is no longer an interesting speculation; it is an essential requirement to support staff and save lives. (Rt Hon Stephen Dorrell)
Using Technology to Improve Efficiency
Poor efficiencies in many areas of the sector are caused by the lack of investment in technology.
Technology will improve the way your staff carry out tasks by either speed up existing processes or allowing new, more flexible and accurate ways of carrying out a job or process which will in turn enables live real time management information.
Would you expect to check out of a hotel with an invoice and extras raised in Word or Excel so why do many operators still use this method when invoicing?
How many industries with shift workers rely on manual payroll processing outside the care sector?
Repeatable systems should harness the power of technology to cut back the massive waste of man hours spent processing and checking manual tasks.
In order to work out the best technology for your needs, you should assess your current systems against your requirements. Think about what inefficiencies exist in your homes and how you could:
- Capture relevant information, such as resident/staff details, in a simple, time-efficient way.
- Manage your documents to ensure that information is dealt with logically.
- Avoid duplication at all costs; completing handwritten timesheets which then need to be manually inputted into payroll is a massive, unnecessary waste of time & manpower.
- Address technological obstacles. The perception that your staffs are not IT literate is out of date; most people own a smart phone so yes they are!