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Centre for Local Economic Strategies (CLES) – Success Through Cooperation


Health and Social Care is in crisis – a combination of increased demand and a significant drop in public spending is leading to an unsustainable situation and increasing pressures on agencies across the country. New and innovative models of delivery are required in response.

Ulysses Data Management Systems (UDMS Ltd) has been working with Support Northamptonshire who have innovated a cooperative way of working that focuses on individual needs, delivers serious savings in costs, improves outcomes, delivers faster responses, and involves the whole community.

The consortium includes housing, care and support providers, plus general and specialist agencies, which work closely with voluntary sector organisations and local communities. The partnership is a ground breaking initiative designed to deliver a preventative model of support services providing early intervention and support for vulnerable residents, to prevent an escalation in individual needs and to reduce over reliance and pressure on statutory services


How Support Northamptonshire operates

Support Northamptonshire delivers direct services through the Single Point of Access and the Community Action (CATCH) Team. These are managed though the Supporting You IT system created jointly with Ulysses which creates a platform for cooperation between members, to provide the best possible response to users. This ground-breaking system includes a common assessment, support planning and outcomes framework; and tracks the progress of each user’s journey, providing detailed management information including costs, time taken and measured outcomes on a case by case basis. This enables the consortium to develop a bespoke person centered approach to its service delivery, and robustly evidence its impact in providing better, quicker outcomes at much lower cost.


For more information please call:- 01933 449384 or 01865 890883



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