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AI & Care Planning: Can We Predict The Future?


By Tobias Hoher and Morten Mathiesen, Sekoia Co-FoundersTobias and Morten

During this last year we all witnessed an unprecedented transition into new technologies throughout the care sector. From video and messaging to social and health apps. Most of these downloaded straight from the app stores. As immediate answers to lockdown and isolation.

The demographic and political framing pre and post-pandemic made it clear that if we thought it was already difficult to operate within the current funding model, now is even worse. Difficult to keep occupancy rates up. Difficult to stay compliant. Difficult to attract and keep qualified, or experienced staff.

What used to be a hospital ward is now a nursing home wing. Complexity has risen to a degree that’s leading us to the single most important innovation to come in social care.


 This will change how care is managed and delivered.

During last year, we set out to test a new generation of care planning. Together with a Surrey care provider, we are proactively monitoring residents’ “data patterns”. With the care recordings already made, we’re putting these proactively to use, adding to their formal inspection use.

The idea is to secure outcomes in a more cost-effective way. To rehabilitate and detect early signs of change or deterioration.

With Birtley House Nursing Home already using Sekoia to record care delivery, the groundwork was in done to start leveraging care and support notes and assessments.

Tim Whalley, Director & Nominated Individual, elaborates:

“We are now generating a quality of care records that we never had before. It gives our staff the information they need quite literally in the palm of their hands.”

A nursing home resident represents 18,250 data points per year

A typical nursing home roughly registers 50 different notes or pieces of information per resident per day. 18,250 important pieces of information about a resident’s care needs and treatment over a year. All structured data for each resident in a home or across a group of homes. This amount of data exceeds the capacity of the human mind. Hence, opening up for artificial intelligence to help provide oversight and insights guiding the care professionals. Frontline and back-office.

In our project, Sekoia is helping to monitor and notify changes to any individual’s data pattern. Guiding attention to changes before they could ever have been noticed or picked up in current procedures. As a type of early warning automated by AI. Predicting things before they happen. So, instead of responding to changes, you can potentially prevent them from happening in the first place.


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