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15 years of excellent customer service

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For 15 years W & P Training has offered a variety of products and services within the Adult Care Sector specifically tailored to

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improve a provider’s service to meet or exceed the regulations and achieve the highest Care Quality Commission ratings. The team has many year’s sector experience in clinical, operational, local authority and senior management positions which provides W&P with a unique knowledge base capable of supporting the most complex of services.

Our products and services are up to date with the latest legislation and regulatory guidance and are competitively priced, easily accessible and written and presented in various formats to meet your business needs.

Are your Policies and Procedures up to date?

For Health and Social Care Providers having up to date Policies and Procedures is an essential part of maintaining the organisations compliance to legislation and regulatory frameworks. W&P’s Policies & Procedures are written by industry professionals and are designed to provide a comprehensive and clear guide on how to manage a care service whether residential, domiciliary or nursing.

Why should I buy W&P Policies?

Compared to many of our competitors, we do not tie you in to any license agreements or apply any restrictions on how you update or edit your policies, the only thing we ask is you don’t change or remove the main compliance elements as this might affect their validity. When you buy a full set of Policies we include the quarterly update service free for up to 12 months then if you wish to continue with keeping your policies up to date it costs just £145 per year (plus vat) that’s amazing value for money for less than £3 a week.  The most recent review included over 30 revisions 4 of which were brand new Policies saving our customers a lot of time and money when compared to doing this task internally.

New for 2016! The inspector calls – Our customers have asked us to develop a Workshop to Support their Managers, Deputy Managers and senior Care/Support Staff to understand the changes in CQC Inspections and to feel confident and relaxed to carry out their important role under the current inspection regime. The aim of the workshop is to give staff the opportunity to explore

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their attitude to being inspected and to give them the knowledge and understanding to be able to respond positively when the CQC inspector calls. The training focusses on what to expect during an inspection and how to cope with the process in a professional, objective and courteous manner. The workshop helps you to look through the inspector’s eyes to better prepare you and your colleagues for when the inspector does actually call.    

Call us For More Information – for a no obligation chat about how W&P Policies & Procedures can work for you call us on 01305 767104, see our website: http://www.wandptraining.co.uk/ or email info@wandptraining .co.uk

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