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CQC publish reports on 105 adult social care services in the Central region


CQC inspectors publish reports on 105 adult social care services in the Central region

 In the past week the Care Quality Commission has published a further 105 reports on the quality of care provided by adult social care services across the Central region.

Following recent inspections, 71 of these care homes and homecare agencies have been rated as Good, 25 have been rated Requires Improvement, seven were rated Inadequate and two were rated Outstanding.

Under CQC’s new programme of inspections, all of England’s adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Sue Howard, Deputy Chief Inspector for Adult Social Care in the Central region, said:  

“People are entitled to services which provide safe, effective, compassionate and high quality care. If that is what we find on inspection – we give the service a rating of Good, or Outstanding.

“Where we find that services are not good enough, we will give a rating of Requires Improvement or Inadequate. If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that the required improvements have been made.

“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service.”

Full reports on all 105 inspections are available at:

Provider Name Location Name Location Local Authority Weblink Postal Code Current Overall Rating
Sanctuary Care Limited The Beeches Residential Care Home Birmingham B31 5NJ Good
Senex Limited Ashleigh House Birmingham B73 6LR Requires improvement
The Diamond Care Partnership Ltd The Diamond Care Partnership Ltd Birmingham B12 9RG Requires improvement
ADR Care Homes Limited Hill House Cambridgeshire PE28 0AG Good
Millfield Lodge Care Home Limited Millfield Lodge Care Home Limited Cambridgeshire SG19 3LW Good
Guyatt House Care Ltd Guyatt House Cambridgeshire CB25 0DU Outstanding
Lady Spencer House Ltd Lady Spencer House Central Bedfordshire LU5 5BJ Good
Midland Heart Limited Bevan Court Coventry CV3 5JB Requires improvement
Aspen House Limited Aspen House Limited Derby DE23 6HB Good
Christian Residential Homes For The Elderly Limited The Brooklands Derbyshire DE45 1AQ Good
Phoenix Cottages Ltd Phoenix Lodge Derbyshire SK22 4PJ Good
The Risings Care Company Limited The Risings Residential Home for the Elderly Derbyshire SK13 6LW Good
MGB Care Services Limited Heathfield Gardens Derbyshire DE55 5NE Good
Argyle Residential Home Ltd Welby Croft Residential Home Derbyshire SK23 9RY Good
JTV Care Homes Limited Watford House Residential Home Derbyshire SK22 4EJ Good
Porthaven Care Homes Limited Haddon Hall Care Home Derbyshire SK17 9NW Good
Mrs Y N Kassam and Ms Neemat Kassam Langdale Lodge Derbyshire S41 7HR Requires improvement
Mrs Joanna Claire Thorpe Goyt ValleyCarers Derbyshire SK23 9TU Requires improvement
Mr & Mrs D O’Donnell Mr and Mrs O’Donnell Dudley DY6 8AY Inadequate
Mr M J Volf & Mrs J L Volf Mistley Manor Essex CO11 2HN Good
Care UK Community Partnerships Ltd Colne View Essex CO9 2FF Good
Comitis LII Limited Comitis L11 Limited t/a Home Instead Senior Care Essex CM4 0NX Good
Eastern County Care Limited Little Wakering House Essex SS3 0LB Good
Forget Me Not Caring Ltd Forget Me Not Caring Limited Essex SS4 1BS Good
Damorcare Ltd Suite 215, Elizabeth House Essex CM2 0DG Good
Greenfield Care Ltd Greenfield Care Limited Essex CO9 4RU Requires improvement
Martha Trust Hereford Limited Sophie House Herefordshire, County of HR1 4JN Good
Winslow Court Limited Park House Herefordshire, County of HR7 4DL Good
MarchesHome CareServices Limited Marches Home Care Services Herefordshire, County of HR6 0LX Good
Voyage 1 Limited Falcons Rest and Poachers Cottage Herefordshire, County of HR2 8EQ Good
Oak Care Limited Cherry Tree Manor Hertfordshire HP2 5LB Good
Hertfordshire County Council Scarborough House Hertfordshire SG1 2QA Good
Care For Freedom Limited Care For Freedom Limited Hertfordshire AL4 9DD Good
GCH (Heath Lodge) Limited Heath Lodge Hertfordshire AL6 9SN Inadequate
Signature of Leicester (Operations) Ltd South Lodge Leicester LE2 3ND Good
Ideal Carehomes (Number One) Limited Beaumont Hall Leicester LE4 2BD Requires improvement
Rushcliffe Care Limited Thornham Grove Care Home Leicestershire LE67 6HG Good
Glebe House (Charnwood) Limited Glebe House Woodgate Chambers Leicestershire LE11 2TZ Good
Prime Life Limited Charnwood Oaks Nursing Home Leicestershire LE12 9JG Good
HF Trust Limited Self Unlimited – 70 High Street Leicestershire LE8 0HQ Good
Shankar Leicester Limited Longcliffe Nursing Home Leicestershire LE11 3YE Requires improvement
Country Court Care Homes 2 Limited Holland House Nursing Home Lincolnshire PE6 8AN Good
Qu’Appelle Residential Care Home Limited Qu’Appelle Care Home Lincolnshire PE10 9HA Requires improvement
St Philips Care Limited Roxholm Hall Care Centre Lincolnshire NG34 8ND Requires improvement
Mr Isaac Othukemena Ukeleghe Executive Care Milton Keynes MK2 2DH Requires improvement
Beeshaw Care Limited Lindum Norfolk NR13 6QQ Good
Beeshaw Care Limited The Laurels Norfolk NR13 6PP Good
Mr T P Hanley and Mrs S E Hanley Feltwell Lodge Norfolk IP26 4DR Good
South Norfolk Carers Limited South Norfolk Carers Limited Norfolk NR15 1HJ Good
Select Health Care Limited Oak Bungalow Norfolk NR8 6BW Good
Mrs RJ Francis and Partners Twin Oaks Nursing Home Norfolk NR5 9NJ Good
Nestor Primecare Services Limited Allied Healthcare Norwich Norfolk NR4 6AU Good
Norse Care (Services) Limited Harker House Norfolk NR15 2TS Good
Countrywide Care Homes (2) Limited Woodland Care Home Norfolk NR6 5RQ Good
Mr & Mrs J Bryant Genesis Residential Care Home Limited Norfolk NR30 2JD Requires improvement
Gastank Limited Ailwyn Hall Norfolk NR9 5AY Requires improvement
Reminiscence Care Homes Limited Somerset Villa Norfolk PE36 6AJ Requires improvement
Defiant Enterprises Limited The Laurels Care Home Norfolk NR17 1AA Requires improvement
Shaw Healthcare (de Montfort) Limited Victoria House Northamptonshire NN10 0AS Good
Westgate House Limited Westgate House Northamptonshire NN7 3HQ Good
Oakfield (Easton Maudit) Limited Oakfield (Easton Maudit) Limited Northamptonshire NN29 7NR Requires improvement
Shaw Healthcare (de Montfort) Limited Thorndale Northamptonshire NN16 9FS Requires improvement
Mrs Pam McKale Gregory House II Nottingham NG5 2DG Good
Mr Khurshid Ayoub Milestones Care Nottingham NG5 3GR Good
Mappleton House Care Homes Limited Mappleton House Nottingham NG3 5AD Inadequate
Bank House Care Homes Limited Bank House Care Home – Sutton-in-Ashfield Nottinghamshire NG17 1EX Good
Carisbrooke Healthcare Ltd Elm Tree House Nottinghamshire NG15 7FQ Good
Mr & Mrs A Pearce Beech Court Care Home Nottinghamshire NG16 6EW Good
Advance Housing and Support Ltd Nottingham Domiciliary Care Service Nottinghamshire NG3 6LJ Good
Voyage 1 Limited Redbank House Nottinghamshire DN22 0BT Good
Mrs Susan Jayne Wright SJW The Wright Care Nottinghamshire S81 8AP Good
Miss S Doma and Mrs P Auchraje Broadlands Residential Care Home Nottinghamshire NG12 1AF Requires improvement
Mrs Wendy Kwong Oakapple Care Home Nottinghamshire NG19 7EZ Requires improvement
Prime Life Limited The Fieldings Nottinghamshire NG17 2GS Requires improvement
Nestor Primecare Services Limited Allied Healthcare Peterborough Peterborough PE2 6FL Requires improvement
HC-One Limited Roxburgh House (West Midlands) Sandwell B64 5JE Good
Tabitha Home Care Limited Tabitha Home Care Limited Sandwell B43 6NW Requires improvement
Prestige Nursing Limited Prestige Nursing Limited Shrewsbury Shropshire SY3 7DB Good
Landona House Limited Landona House Shropshire SY4 5QP Good
The Grange Care Providers Limited The Grange Shropshire SY9 5AU Inadequate
Steps to Independence Ltd Steps to Independence Limited Solihull B37 7YN Good
Crowstone Manor Limited Crowstone Manor Southend-on-Sea SS0 8BA Good
Ashingdon Hall Care Limited Maviswood Southend-on-Sea SS0 7SS Good
Northgate Healthcare Limited The Firs Residential Home Staffordshire DY3 4AE Good
Completelink Limited Prestwood House Staffordshire DY7 5AL Good
Apollo Home Healthcare Limited Apollo Home Healthcare Limited Staffordshire WV8 1DP Good
SMART Care Plus Limited Smart Care Plus Limited Stoke-on-Trent ST1 3HE Inadequate
Stoke-on-Trent City Council Marrow House Stoke-on-Trent ST3 1SQ Requires improvement
Country Retirement & Nursing Homes Ltd Lilac Lodge & Lavender Cottage Suffolk NR32 3AA Requires improvement
Creative Support Limited Creative Support – Church Parade Telford and Wrekin TF2 6EX Good
CareTech Community Services Limited Laburnums Telford and Wrekin TF1 5LR Good
Sentricare Limited SentriCare Walsall WS1 3BX Good
Chase Community Homes Ferndale Walsall WS8 6AA Inadequate
Chase Community Homes The Bungalow Walsall WS8 6AD Inadequate
Polesworth Group Homes Limited Polesworth Group 32 Station Road Warwickshire B78 1BQ Good
Heart of England Mencap Heart of England Mencap – 184 Drayton Avenue Warwickshire CV37 9LD Good
Heart of England Mencap Heart of England Mencap – 201 Drayton Avenue Warwickshire CV37 9LD Good
Noble Care Limited Noble Grange Warwickshire CV10 8JQ Good
Hylands House Care Ltd Hylands House Warwickshire CV37 6YW Good
Kineton Manor Limited Kineton Manor Nursing Home Warwickshire CV35 0JT Outstanding
Eden Support Ltd Eden Support Limited Wolverhampton WV1 4AN Good
Newlyn Court Limited Newlyn Court Wolverhampton WV14 0LR Requires improvement
Somerset Redstone Trust Housman Court Worcestershire B60 1AZ Good
Buckland Care Limited Willow Bank House Residential Home Worcestershire WR10 2LA Good
Priceless Care Services Ltd Priceless Care Services Ltd Worcestershire WR11 1GY Good


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