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Care worker provides crucial companionship at time of loss


20180821_163942Following the sad loss of his wife, companionship from a live-in care worker had never been so important for an elderly man in Norfolk.

Dr Thomas West and his late wife had been receiving care and support from Promedica24 since 2017. Sadly, Tom’s wife of 36 years passed away at the end of May.

Care worker Monika has supported Tom since that day, not only with his care and support needs, but also as a friend and companion.

Tom, aged 88, commented: “Monika has been outstanding at supporting me during the greatest loss of my life.”

Monika and Tom enjoy a daily schedule of activities, which include going for walks, listening to his large music collection, watching sport together and reading.

“I enjoy doing the shopping order. Monika plans the meals and tells me what ingredients we need and it’s my job to place the order. I enjoy doing that. I love the meat stew she makes for me.” Tom added.

They are both currently planning to go and enjoy some outings, which will involve sightseeing in the local area.

Tom first got in touch with Promedica24 when his late wife was ill in hospital and he was looking for support when she returned home. Promedica24 has provided care for Tom since this time and Monika supports with his care needs, the housework and the cooking.

“I’ve had many carers and Monika is by far the best. She understands my jokes and is an excellent listener. That is very important to me.”

Promedica24 is Europe’s largest provider of live-in care. The support on offer helps to preserve people’s independence for as long as possible, with carers able to assist individuals with a wide range of needs and abilities, in their own homes. Each care package is tailored to meet an individual’s needs and staff are trained to provide more specialist support when required, including dementia care, stroke and disability needs.

For more information on the care packages available in Norfolk, call Aisha Davis on 01923 381074, or visit


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