A care home in Lincoln is celebrating after receiving an overall ‘good’ rating following their recent inspection by the Care Quality Commission.
Bernadette House was judged to be safe, caring and responsive, with carers seen to demonstrate a good understanding of how to ensure that residents received a high level of care and were treated with dignity and respect.
As part of the process, inspectors questioned clients and their families on the quality of care received and praised the positive relationships that staff had developed with residents and their families as a result.
One relative stated that: “Management here are fantastic. I’ve seen that with everyone, they treat them as people – like friends.”
The care home celebrated the inspection results as they were nominated for prestigious awards at the Great British Care Awards.
Four individuals from Bernadette House were recognised in the categories of The Care Home Worker Award, Care Newcomer Award, Dementia Carer Award, and The Care Home Activity Organiser Award at the Great British Care Awards.
Elizabeth Stephens, owner of Bernadette House care home, commented: “We were absolutely delighted to have been nominated in four categories. It’s certainly a result of the hard work, compassion and dedication that our wonderful team put in on a daily basis.”
“It’s great that we also got to celebrate a ‘Good’ CQC report which reflects our high standards of care.
“As a team, we work tirelessly to ensure that we’re delivering the best care possible. I’d like to thank the team for their dedication to the job and endless enthusiasm for the service we provide.”
The Great British Care Awards are a series of regional events throughout England and are a celebration of excellence across the care sector. The purpose of the awards are to pay tribute to those individuals who have demonstrated outstanding excellence within their field of work.
Bernadette House has recently been extended with three new bedrooms and a new lounge. The 35-bedroom period care home is situated in an acre of gardens to the south of Lincoln city centre. The home also has a 9.9 customer review rating on carehome.co.uk, the leading UK care home review website.
For more information about the home, and to organise a tour to view the new extension, call Bernadette House on 01522 521926.